VULAS Security
Terms of Service for On-Demand Solutions

Acceptance of the Agreement

You must be of legal age to enter into a binding agreement in order to accept the Agreement. Your use of the Services will signify your agreement to be bound by the Agreement. If you do not agree to the terms and conditions of this Agreement, do not proceed. You can accept the Agreement by checking a checkbox or clicking on a button indicating your acceptance of the Agreement or by actually using the Services.

Description of the Service

VULAS Security provides an AI-powered cybersecurity solution designed to protect networking devices, servers, personal computers, and IT assets from evolving cyber threats. Using a secure probe server model, lightweight probes are installed within your network or endpoints to continuously monitor, discover, and report on vulnerabilities. These probes send encrypted data to the VULAS Central Server, where AI-driven analysis detects intrusions, suspicious traffic, ransomware attempts, and other malicious activities. Users can access insights, alerts, and reports from any standard web browser through an intuitive dashboard, enabling real-time monitoring and proactive security management.

VULAS combines multiple layers of protection including Wi-Fi security, ransomware defense, and endpoint monitoring; to safeguard both personal and enterprise environments. The service is available through a free trial with subscription-based plans for continued use, and subscriptions renew automatically unless canceled in advance. All communication between probes and the central server uses secure HTTPS connections, and while VULAS helps minimize risk, you are responsible for maintaining Internet connectivity and compatible equipment.

Free Trial

If you register for a free trial of one or more VULAS Services, VULAS will make the applicable Services available to you on a trial basis free of charge until the earliest of:

• The end of the free trial period for the applicable Services (unless terminated earlier by you)
• The start date of your paid subscription for the applicable Services
• Termination by VULAS at its sole discretion

Any data you enter into the Services, along with any configurations or customizations made during the trial, will be permanently lost unless you:

• Purchase the corresponding paid subscription plan for your account
• Purchase applicable Service upgrades
• Export such data before the trial ends

During the free trial, the Services are provided “as-is”, without warranty, covenant, support, or liability of any kind, to the maximum extent permitted by law.

Inactive User Account Policy

We reserve the right to terminate unpaid user accounts that are inactive for a continuous period of 120 days. In the event of such termination, all data associated with such user account will be deleted. We will provide you prior notice of such termination and backup of your data by email. The data deletion policy may be implemented with respect to any or all of the Services. Each Service will be considered an independent and separate service for the purpose of calculating the period of inactivity. In other words, activity in one of the Services is not sufficient to keep your user account in another Service active. In case of accounts with more than one user, if at least one of the users is active, the account will not be considered inactive.

Fees and Payments

Paid Subscriptions are available under subscription plans of various durations. Your subscription will be automatically renewed at the end of each subscription period unless you inform us that you do not wish to renew the subscription.

At the time of automatic renewal, the subscription fee will be charged to the Credit Card last used by you. If you would like the payment for the renewal to be made through a different Credit Card or if you do not wish to renew the subscription, you agree to inform us at least seven days prior to the renewal date. If you do not inform us, you will be presumed to have authorized VULAS to charge the subscription fee to the Credit Card last used by you.

You will not have the option of requesting refund of any payment made by you. VULAS reserves the right to change the subscription fee and to charge for use of Services that are currently available free of charge. You will not be charged for using any Service unless you have opted for a paid subscription plan. Information on the subscription options and charges for paid Services will be made available in the applicable pricing page of the Services.

In the event any tax such as GST, VAT, sales tax or the like is chargeable by VULAS in accordance with any local, state, provincial or foreign laws with respect to your subscription to our Services (Taxes), VULAS will invoice you for such Taxes. You agree to pay VULAS such Taxes in addition to the subscription fees. VULAS shall provide you with an invoice in the format prescribed by the applicable local, state, provincial or foreign laws to help you avail the applicable input tax credit for the Taxes so paid.

Communications from VULAS Security

The Service may include certain communications from VULAS, such as service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Services. As part of our policy to provide you total privacy, we also provide you the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages.

Modification of Terms

We may modify this Agreement upon notice to you at any time. You will be provided notice of any such modification by electronic mail or by publishing the changes on the website www.vulas.com/termsOfService. You may terminate your use of the Services if the Agreement is modified in a manner that substantially affects your rights in connection with use of the Services. Your continued use of the Services after notice of any change to the terms of the Agreement will be deemed to be your agreement to the amended terms.

Data Ownership

We respect your right to ownership of your user account data. You own the content created or stored by you. Unless specifically permitted by you, your use of the Services does not grant VULAS the license to use, reproduce, adapt, modify, publish or distribute the content created by you or stored in your user account for VULAS commercial, marketing or any similar purpose. But you grant VULAS permission to access, copy, distribute, store, transmit, reformat, publicly display and publicly perform the content of your user account solely as required for the purpose of providing the Services to you.

Disclaimer of Warranties

You expressly understand and agree that the use of the Services is at your sole risk. The Services are provided on an “as-is” and “as-available” basis. VULAS expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. VULAS makes no warranty that the Services will be uninterrupted or timely. Use of any material downloaded or obtained through the Services shall be at your own risk, and you will be solely responsible for any damage to your computer system, mobile device, wireless device, or data that results from the use of the Services or the download of any such material. No advice or information, whether written or oral, obtained by you from VULAS, its employees, or representatives shall create any warranty not expressly stated in this Agreement.

Limitation of Liability

You agree that VULAS shall in no event be liable for any consequential, incidental, indirect, special, punitive, or other loss or damage whatsoever, including but not limited to loss of business profits, business interruption, computer failure, loss of business information, or any other loss arising out of or caused by your use of, or inability to use, the Services, even if VULAS has been advised of the possibility of such damages.

In no event shall VULAS’s total liability to you in respect of any Service, whether direct or indirect, exceed the greater of:

• One thousand U.S. dollars (USD $1000)
• The fees paid by you during the twelve (12) months preceding the first event giving rise to such liability

Suspension and Termination of User Account

We may suspend your user account or temporarily disable access to whole or part of any Service in the event of any suspected illegal activity, extended periods of inactivity or requests by law enforcement or other government agencies. Objections to suspension or disabling of user accounts should be made to legal@zohocorp.com within thirty days of being notified about the suspension. We may terminate a suspended or disabled user account after thirty days. We will also terminate your user account on your request.

In addition, we reserve the right to terminate your user account and deny the Services upon reasonable belief that you have violated the Terms and to terminate your access to any Beta Service in case of unexpected technical issues or discontinuation of the Beta Service. Similarly, you have the right to terminate your user account if Zoho breaches its obligations under these Terms and in such event, you will be refunded the subscription fee for the unused portion of the subscription period. Termination of user account will include denial of access to all Services, deletion of information in your user account such as your e-mail address and password and deletion of all data in your user account.

End of Terms of Service

If you have any questions or concerns regarding this agreement, please contact us at legal@vulas.com.