VULAS Security
Privacy Commitment

Information VULAS collects and controls

We only collect the information that we actually need. Some of that is information that you actively give us when you sign up for an account, ask for customer support, or buy a product. We store your name and contact information, but we do not store credit card numbers (except with your permission and in one of our secured payment gateways). When you visit our websites or use our software, we automatically log some basic information like how you got to the site, where you navigated within it, and what features and settings you use. We use this information to improve our websites and services and to drive new product development. Sometimes we receive information indirectly. If you ask about our products through one of our referral programs or reselling partners, or sign in to one of our products through an authentication service provider like LinkedIn or Google, they pass on your contact information to us. We use that information to complete the request that you made. If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we will have access to your interactions and profile information. We will still have that information even if you later remove it from the social media site.

What we do with your information

We use your information to provide the services you have requested, create and maintain your accounts, and keep an eye out for unauthorized activity on your accounts. We also use it to communicate with you about the products you are currently using, your customer support requests, new products you may like, chances for you to give us feedback, and policy updates. We analyze the information we collect to understand user needs and to improve our website and services. We are required to have a legal basis for collecting and processing your information. In most cases, we either have your consent or need the information to provide the service you have requested from us. When that is not the case, we must demonstrate that we have another legal basis, such as our legitimate business interests. You can decline certain kinds of information used either by not providing the information in the first place or by opting out later. You can also disable cookies to prevent your browser from giving us information, but if you do so, certain website features may not work properly. We completely disable non-essential and intrusive third-party cookies from all our websites and products. We limit access to your personal information to our employees and contractors who have a legitimate need to use it. If we share your information with other parties (like developers, service providers, domain registrars, and reselling partners), they must have appropriate security measures and a valid reason for using your information, typically to serve you. We keep your personal information for as long as it is required for the purposes stated in this Privacy Policy. When we no longer have a legitimate need to process your information, we will delete, anonymize, or isolate your information, whichever is appropriate.

Retention Information

We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.

Your rights with respect to information we hold about you as a controller

You have the following rights with respect to information that VULAS holds about you. VULAS undertakes to provide you the same rights no matter where you choose to live.

• Right to access: You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you, including the information source, purpose and period of processing, and the persons to whom the information is shared.
• Right to rectification: You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you in our database.
• Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
• Right to restriction of processing: You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• Right to data portability: You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.
• Right to object: You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.
• Right to complain: You have the right to complain to the appropriate supervisory authority if you have any grievance against the way we collect, use or share your information. This right may not be available to you if there is no supervisory authority dealing with data protection in your country.

Business Transfers

We do not plan to sell our business, but if it ever happens through sale, acquisition, or merger, we will make sure the new owner is legally bound to honor our privacy commitments. You will be notified via email or a prominent notice on our site about any ownership changes, updates to how your personal information is used, and any choices you have regarding it.

Compliance with this Privacy Policy

We regularly review our processes to ensure your personal information is handled in line with this policy. If you have concerns about our privacy practices, email us at privacy@vulas.com. We will respond promptly and, if necessary, coordinate with relevant authorities to address your issue.

Notification of Changes

We may update this policy and will notify you via service announcements or email. Significant changes affecting your rights will come with at least 30 days notice to your primary email. If your email is not verified, you might miss these notices. If you disagree with changes, you can stop using our services within 30 days. Continued use after changes take effect means you accept the new policy. Minor changes would not be emailed, so check www.vulas.com/privacy periodically.